Order Processing Time
All orders are processed and shipped from our partner's warehouse outside the USA. Processing times may vary during peak seasons or holidays. We process orders Monday through Friday, excluding weekends and federal holidays.
- Processing Time: Orders are processed within 1–2 business days from the order date.
- Shipping Time: Orders are shipped on the next business day after processing.
- Non-Business Days: We do not process or ship orders on weekends or public holidays.
Shipping Times & Delivery
Once your order has been processed, the estimated delivery time is:
- 5–9 business days for most locations.
Please note that delivery times may vary depending on your location and local postal services, especially during peak seasons or unforeseen delays.
Customs & Taxes
- Import Duties & Taxes: Prices listed on our website do not include import duties, taxes, or customs fees. Additional charges may be applied by your local customs office upon arrival in your country.
- Customer Responsibility: Any applicable duties, taxes, or customs fees are the responsibility of the recipient and are not covered by us.
- Customs Delays: We are not responsible for delays caused by customs procedures in your country. We recommend checking with your local customs office for more details regarding import charges and potential delays.
Contact Us
If you have any questions or need assistance with your order, feel free to reach out to us at support@donriff.com. We’re happy to help!